*Please be aware that my designs are not currently coded to work with Merchant Moms CS Cart or
Shoppe Pro's Ultimate Cart.  I do still work with both of their basic carts.  Please click here for more info.

 
Adding Banners (html code) to Email Signatures
Click here for Gmail instructions
Click here for Hotmail instructions
Click here for Yahoo instructions

Approved Web Hosting Providers
Click here to view a list of our compatible hosting providers.
If you choose to use your own host that is not on our list of approved providers, we cannot install your website design.  If you are set on using your own host, we can provide you with a zip file with all of the website elements so you can have someone else install it for you.  The html code will also need to be modified to work with your chosen host.  Please be aware that you will need to have html knowledge to do this.
 
Shoppe Pro offers a new shopping cart system which they call Ultimate & Merchant Moms offers a shopping cart system called CS Cart.  My designs are not compatible with these carts.  If you choose to use one of these shopping carts please contact me & I can give you the info to a few other designers who can modify my designs to work with those shopping carts.  This is not a free service, you would have to obtain a quote for this from the aforementioned designers.
 
Blog Designs
Currently we are no longer designing blogs.  Please check out Becca's work at Jumping Jax Designs.  And don't forget to tell her we referred you!

Changes to a Premade Web Template
Please contact us to discuss any changes you would like.  Not all designs can be modified.  If its a simple change like a color change or background change, most likely we can do that.  If there are more complicated changes, most likely we would consider that a custom design & price accordingly.

Contact
Due to the nature of our business & the fact that we are home based, we prefer to communicate with our clients via email.  Communicating via email helps us keep track of the correspondence between the client & designer.  This allows us to refer back to these emails during the design
process to ensure a fantastic result.  We only give our phone number out on a case by case basis.

Email us at:  jessica@sweetestcupcake.com 

Custom or Hand Drawn Illustrations
At this point in time we do not offer any custom or hand drawn illustrations.

Delivery of Files

All files will be electronically delivered.

Favicons
What is a favicon? Wikipedia says: "A favicon (short for favorites icon), also known as a website icon, shortcut icon, url icon, or bookmark icon is an icon associated with a particular website or webpage. Click here for more info.
 
Flash
Currently we do not design anything with Flash.  If you are looking for a slideshow, we can do an animated slideshow, which usually gives the client the results they are looking for.
 
Guestbook
If you are a client of ours & have been happy with the designs & service you have received, please leave us a recommendation here.

Hours of Operation
Monday through Friday- Hours vary.
Weekends & Holidays- Closed

We will notify clients of any upcoming vacation with a message at the top of the site.

This is a home based business that allows me to stay at home with my daughter.  I do check my email all day long & pride myself in a quick response.  If for some reason you haven't heard back from me, please check your spam/trash folder.  During the summer months I may not be able to answer emails all day long as I normally would, since my daughter is out of school for the summer.  Please be patient & I will get back with you as soon as I can.  I do have to spend time with my family, so please be understanding.  Thank you!
 
How do I stop people from stealing images?
Unfortunately, there is no fool-proof way to stop people from stealing your images.  The best thing to do is watermark your images, so they are not worth stealing.  Click here to read a great article regarding the subject.
 
Logo Design
Currently we design logos on a case by case basis.  Depending on your needs we may be able to help with this.  Please keep in mind we do not illustrate our own graphics, so if this is something you need we won't be able to help with this.

Misc. Designs
If you are looking for a design you don't see listed in our shop, please contact us. We have experience in designing flyers, posters, image mapping & so much more!

Order Cancellations
If you wish to cancel your order please contact us immediately. We will do our best to accommodate you.  Unfortunately, if we have already started on your design, no refunds will be given.

Payment
We have set up an online shopping cart for your convenience. Sweetest Cupcake is set up through Paypal, which accepts most major credit cards. We do not accept checks, money orders or cashiers checks.

Photos
The sample photos you see used in my designs come from a number of places.  Some are from istockphoto, others are my photos (SugarBloom Studio) & a few are from another talented photographer; Krystle Akin at: 
ww.krystleakin.com
If you are interested in using one of my personal images (SugarBloom), please contact me for pricing.

Prices
Prices are subject to change without notice.
 
Printers
Here's a list of just a few of the printer's that our clients have used in the past.  We highly recommend Zazzle!  Know of another great online printer?  Please be sure to tell us!
 
Printing of Designs
Most of our print designs are formatted to be printed at Vistaprint
.com. Please let us know where you plan on having your designs printed before we start on the design.  If printer is not specified, we will design the card to be printed at Vistaprint.com.  For round labels & other types try Labels by the Sheet, they can prints almost every size & shape imaginable!
If you will be printing the images yourself, I cannot guarantee that what I have designed with align with the settings on your printer or any templates you may be using.  There are too many variables that can affect the outcome of a design that you may be printing at home.  So please understand that I cannot & will not make revisions to any designs you choose to print yourself.

Privacy Policy
Shop with confidence! Any & all information that you submit to Sweetest Cupcake will not be sold or otherwise released to a third party.
 
Proofs/Samples
We do not offer proofs of premade designs.  If you are purchasing a premade design your design will look almost identical to the demo site that is pictured.

Quote
Need a quote?  Contact us!

Refunds
If we have already started on your design we will not be able to issue a refund.

Reinstallation of Website & or Images
This takes time out of our busy design schedule & is not always a simple task.  Please contact us for pricing.
 
Resizing Images/Photos
Click here for a great little generator that will allow you to resize your images for your website.  

Search Engine Optimization
Check out My SEO Gal.
For additional services please see 'Website Administrative Services' below.
 
Splash Pages
What is a splash page?  A splash page is the first page your visitors will see when they visit your website.  Please contact us for a quote.
 
Turnaround Time
Turnaround time is on average 3-5 business days on all premade templates.  Other designs will have varying turnaround times, please contact us to get a more specific timeframe.  We do not work weekends or holidays.

Waiting List
Due to the high volume of custom websites we are creating, we have implemented a waiting list.   Please click here to be added to the waiting list.  Once a spot becomes available you must pay for the design in full within 24 hours or your name will be taken off the list & the next client in line will be moved ahead to your spot.  Feel free to check the waiting list status here.

Web Hosting
What is web hosting?  "Web Hosting or 'Hosting' is a service provided by a vendor which offers a physical location for the storage of web pages and files. Think of a Web Hosting Company as a type of landlord, they rent physical space on their servers allowing webpages to be viewed on the Internet."-CoffeeCup.com

Website Administrative Services
Need help setting up your new site? Please contact Katrina Wiese Designs for a quote on adding your website content & so much more!
 
If you are looking to add additional features to your site please check out Mod Magic.  They offer lots of fantastic features that make running your website even easier!  Please note that Mod Magic only works with Merchant Moms hosting systems.  Also visit Mod Your Cart for tons of awesome add on's!
 
Solution Graphics